Payments: Posting Future Payment
This article will show you how to post a future payment. The loan record must be current and payments must be posted individually for each future month. How to Post a Payment 1) Within a loan, go to the Payments menu and click on the Transactions submenu 2) Click the +Add button 3) Transactio…
Payments How to increase loan amount after boarding payment account
The steps below will show you how to increase the loan amount on a previously boarded a payment account and disburse the additional funds. The new amount added will then be available to disburse in the Payments > Transactions menu. If there is a transaction posted before the effective date you want to disburse additi…
Payments: What to Expect after you Board your Loan
This video will show you what you can expect to see in your Payments loan menu after you have boarded a loan:
How to Waive or Reduce Fees: Late, NSF, and Other
If you have a payment account that has an outstanding fee balance and you would like to reduce or waive the fee, please go to the Payments > Transactions menu. 1) Click Add+ button. 2) Select the Fee Transaction Type you want to reduce or waive ( Late, NSF, OR Other). 3) You will see the Current Bal…
Release Notes - 2023-02-01
February 1st, 2023 Announcements Ventures+ ***MUST READ*** New Enhancement EXPANDED JOB TRACKING CAPABILITY We are excited to announce we have added new functionality for Job Tracking. This enhancement includes the ability to allow Lenders to track job numbers during the servicing stage at any point …
Assess Late Fees in Bulk
You can assess late fees in bulk in * Click on the Payments main menu option * Click on Settings when the Payments menu loads * It should default to the General Tab, if it does not click on the General Tab * Check the Nightly Late Fee Checkbox OR Click Add Late Fees * Click Save IF you check the Nightly L…
Payments Actions Menu > History menu
When processing actions in bulk within Payments, you will be able to view a history of bulk actions performed. This history record shows what user initiated the action, when the action was performed, and the results of the processed bulk action. This is a great auditing tool if you need to research an issue or if you…
Payments Permission Settings
This article is to show which fields within Administration > User Access > Permissions are associated with Payments, and what actions and areas the fields will effect. *** IMPORTANT - All users will have access to see and edit the Payments tab within a loan and the main menu Payments tab once the loan is in …
Setting up your Emailed Billing Statements
To set up your Email Billing Statements settings: * Click on Payments in the main menu. * The Payments page will load. Click on Settings in the menu on the left. * Click on the Email Settings tab. * Scroll to the Billing Statement Email section. * Enter the Subject and the Body you want to have appear when Bo…
Payments custom report tips
The following are some tips and tricks to help you create custom Payment reports! 1) You have two options when creating your own custom report: * Mouse over Data in the menu at the top of the screen, in the submenu that appears click on Reports. * Click + Add to create a brand new report with zero parameters…
