How to Waive or Reduce Fees: Late, NSF, and Other
If you have a payment account that has an outstanding fee balance and you would like to reduce or waive the fee, please go to the Payments > Transactions menu. 1) Click Add+ button. 2) Select the Fee Transaction Type you want to reduce or waive ( Late, NSF, OR Other). 3) You will see the Current Bal…
Assess Late Fees in Bulk
You can assess late fees in bulk in * Click on the Payments main menu option * Click on Settings when the Payments menu loads * It should default to the General Tab, if it does not click on the General Tab * Check the Nightly Late Fee Checkbox OR Click Add Late Fees * Click Save IF you check the Nightly L…
Payments Fee Transaction Types
This article will explain what Fee transaction types can be assessed within a borrower's payment account. There are 3 transaction types that are labelled as Fee: * Late Fee * NSF Fee * Other Fee Late Fee Transaction Type * Using the Late Fee transaction type will allow you to assess a late fee to an ac…
