How to Waive or Reduce Fees: Late, NSF, and Other
If you have a payment account that has an outstanding fee balance and you would like to reduce or waive the fee, please go to the Payments > Transactions menu. 1) Click Add+ button. 2) Select the Fee Transaction Type you want to reduce or waive ( Late, NSF, OR Other). 3) You will see the Current B…
Assess Late Fees in Bulk
You can assess late fees in bulk in Payments > Settings > General . There are two options: 1. Nightly Late Fee Check checkbox 2. +Add Late Fees button IF you check the Nightly Late Fee Check checkbox, the system will automatically apply late fees on a nightly basis across your whole p…
Payments Fee Transaction Types
This article will explain what Fee transaction types can be assessed within a borrower's payment account. There are 3 transaction types that are labelled as Fee: * Late Fee * NSF Fee * Other Fee Late Fee Transaction Type * Using the Late Fee transaction type will allow you to assess a late fee to an ac…
