Jun 25, 2025
Support Guide
Please use this guide to submit API issues to the VLT team. We cannot investigate issues unless all of this information is provided.
How to Submit Support Issues
If you are using v4 of the API please provide these basic call details
- URL: What URL are you calling?
- What request parameters are you passing to the API (Query String, JSON request body)?
- What was the response from the API? Please provide the entire JSON response.
- Optionally, Provide a Postman File - please create a full postman request that demonstrates the call. Export this request and send to the Ventures team following these instructions.