Important: If you suspect an error or need to update data in your loan terms and conditions pdf, you will need to correct in Ventures, resubmit your data from Ventures, and regenerate the terms and conditions. If you do not resend the data the terms and conditions pdf will not reflect the updates made in Ventures. This Knowledge Base article will guide through this process.
This can only be done if the loan still has an Etran status of "Application in process" or "Awaiting Documents."
The video below will guide you through the process, or if you prefer follow the steps listed below the video.
Making corrections
There is a variety of data that you may need to correct. You will need to figure out where Ventures is pulling the erroneous data from and edit it to be accurate. No matter what correction you make there is one critical step you must take. You must click the save button to ensure the data is saved in Ventures. In the video example we are changing the project property address, but this applies to any changes in Ventures. You will see the save button on pages where data can be edited (sometimes twice! one at the top of the screen and one towards the lower part of the screen). When you edit data. Click save. A few examples of the save button are pictured here.
Resubmitting your Data
Now that you have corrected your data and saved it, you will need to re-submit your data before generating the terms and conditions again. If you do not, the terms and conditions will not contain the data you corrected. To resubmit your data:
- Click on the SBA Submission menu option
- Click on Etran from the sub menu that appears.
- When the page loads click the hyperlinked Application/Loan Number
- A pop up will appear. Click Next. (ignore the generate terms and conditions button for now)
- On the next screen enter your CLS Account credentials. Remember this is a different username and password and not your Ventures account login info. Click next.
- Now fill the submission information questions and any other information you need to include, review your entries and click next.
- The next screen will allow you to review your data before submission, review it and when you are satisfied click the Submit button.
- The data will be resent the next pop up will inform you if the submission was successful and of any warnings or missing items you may need. Once you review, click the close button.
Generating your 504 Terms and Conditions
After you have resubmitted your data, you can now generate your terms and conditions and the corrected data will appear. If you are already in the Etran submission menu, you do not have to navigate to it again, start the process by clicking on the Application/Loan Number. To generate the authorization:
- Click on the SBA Submission menu option
- Click on Etran from the sub menu that appears.
- When the page loads click the hyperlinked Application/Loan Number
- A pop up will appear. Click the Generate Terms and Conditions button.
- Read the fine print explaining that it is your responsibility to review data for accuracy. Then click continue
- On the next screen enter your CLS Account credentials. Click Next.
- The terms and conditions will generate and should appear on your screen.
- Review the data to make sure it has been updated.