December 6,2018, 6:02 AM
Please disseminate to staff that submit 504 ETRAN submissions
504 Lenders: Modernization change - Upload and transmit ACH data within Ventures
Ventures is now passing ACH data and ACH debit form uploads to SBA's ETRAN site. Join us for a special webinar tomorrow December 7th @ 10am Pacific as there are some important areas you must pay close attention to before passing the data via ETRAN.
Register by clicking on this link: https://cdcloansevents.webex.com/mw3300/mywebex/default.do?siteurl=cdcloansevents. We will have a handout after the presentation AND a video to share with others in others in your office.
December 3, 2018, 10:27 AM
Please disseminate to staff that use Ventures
If you have new staff or if your staff needs some refresher training click HERE to view all webinars being offered in December and January
Ventures Support Platform
We have a lot of information (Articles and Videos) within our new support desk platform Happy Fox. If you haven't already created an account please visit https://ventures.happyfox.com and click on the Request New Account button. Alternatively, if you have created an account and do not remember your password please click on the Forgot Password? hyperlink. As a reminder, please ask your IT dept to whitelist ventures.happyfox.com to allow for mail sent within our new platform to land in your IN box vs. the SPAM folder.
ETRAN Information: Foreign Principals that receive a unique ID from SBA
The following information applies to both 504 and 7a lenders. If you have obtained a SBA Tax ID for a foreign principal there will be additional steps you need to take in order to submit the file to SBA via ETRAN. Please follow this link to access an informative KB Article to avoid submission delays. Foreign Principals Article
As a reminder, Ventures encourages its clients to activate 2-Factor Authentication for all its employees. We have a great KB article (video and handout) you can access if you haven't already activated it. Enabling 2-Step Authentication
Email changes to Support in January
You may have noticed that we've changed our domain to venturesgo.com. In January we will have a new support email address and we will share that address with you along with other news. Stay tuned for more information.
Thank you as always.
Director of Sales & Support